Our services in detail

Hotline

Our telephone and remote support are tailored exactly to your requirements. You can opt for regular working hours support from 7:00 a.m. to 5:00 p.m., 24 hours per day, or even the entire week (24/7). Support is provided by project experienced and highly-qualified hotline personnel. Through targeted and specific diagnostics, approx. 96% of all malfunctions can be resolved by telephone or remotely. If, in exceptional cases, this does not provide a solution, then you can avail of our on-site call service.