Service Packages

MAdvanced
Faster, better, more efficient! Compared to the MBasic services, this offers even faster reaction and on-call service times and extended hotline times. You also benefit from our service consulting to optimise your plant performance and from our fast replacement support for spare and wear parts. Within the framework of the temporary operational support, you can optionally avail of the assistance of our service personnel during the start-up phase of your high-bay warehouse.

Scope of services:

• Spare and wear part support
• Hotline: 24 h / 5 days a week
• On-site call service
• Service consulting (at least once per year)
• Monitoring of your plant
• IT maintenance
• Temporary operational support